In April 2026, a client delegation from Saudi Arabia arrived in China. The primary purpose of their visit was not to attend a trade show, but to make a dedicated trip to our manufacturing facility to conduct an on-site acceptance inspection and test drive of the 25-meter truck-mounted aerial work platform they had ordered.

As the person in charge of equipment procurement for a major EPC (Engineering, Procurement, and Construction) project in Saudi Arabia, the client representative stated: "Aerial work platforms play a crucial role in Saudi Arabia's infrastructure development. China's manufacturing prowess is becoming increasingly prominent on the global stage; what we need is not merely equipment that meets international standards, but 'special forces' capable of withstanding Saudi Arabia's scorching heat and sandy, windy environment. Seeing the production process firsthand and operating the equipment personally is far more convincing than any brochure."

Customized Solutions: Tackling Saudi Arabia's Challenging Operating Conditions

The 25-meter truck-mounted aerial work platform ordered here has undergone multiple upgrades specifically for the Saudi market. Our technicians explained: "To address the Middle East's extreme summer conditions—where ground temperatures can exceed 50 degrees Celsius—we specifically optimized the hydraulic system. We upgraded key hydraulic lines to high-temperature-resistant steel piping, effectively eliminating leakage issues caused by heat. Additionally, to combat the windy and sandy environment, the electrical control cabinet and the slewing bearing feature fully sealed designs that effectively block dust intrusion, thereby extending the equipment's service life."

Accompanied by our technicians, the client personally boarded the 25-meter platform to operate it. The equipment performed smoothly and steadily during a series of movements, including lifting, slewing, and extending. The client noted: "Saudi construction sites often feature wide-open spaces and are prone to sandstorms, so the simplicity and stability of the control interface are vital. This operating system offers precise responsiveness even when wearing thick gloves, which gives us great confidence."

From "Product Export" to "Service Expansion"

This collaboration goes beyond a simple buyer-seller relationship. Much like the recent strategic moves made by major Chinese construction machinery giants in the Middle East, the Saudi market demands rapid response times for after-sales service.

During the discussion following the test drive, we presented our after-sales support plan covering Saudi Arabia to the client. In addition to the Chinese-English operation manuals and spare parts supplied with the vehicle, remote diagnostic services are provided; this ensures that should a malfunction occur, technical experts in China can immediately assess the situation via an IoT module.

The customer expressed high appreciation for this approach: "We purchased not just a 25-meter aerial work platform, but a comprehensive solution covering the equipment's entire lifecycle. The visibility of 'Made in China' products in Saudi Arabia is steadily increasing; from the strategic partnership with Sinoboom to the breakthroughs achieved by Chufeng Heavy Industry and Taiyuan Heavy Industry Group, we see Chinese enterprises shifting from simple sales to deep localization—a trend that gives us great confidence in our future cooperation."